Terms and Conditions


Article 1 - These general conditions of sale exclusively govern all contractual relations between Origin, represented by Florian Decort as manager (hereinafter referred to as the "company"), VAT number: BE0 538 830 545 and the client . The general or specific conditions of the client are unenforceable against the company. The conclusion of any contract or any order (hereinafter referred to as the "contract") between the parties, directly or electronically, automatically entails acceptance of these general conditions by the customer. Only the special conditions indicated in the order or agreed in writing between the parties may derogate from it.


Purpose of the site www.origin-herboristerie.com

Article 2 - The merchant site www.origin-herboristerie.com (hereinafter referred to as the "Site") is an electronic commerce site on the Internet published by the company and open to any user of this network and customers. All products and articles offered on the Site are referred to as “goods” in these general conditions.

Legal capacity of the client

Article 3 - The customer who wishes to purchase on the Site declares to have full legal capacity to conclude a purchase contract on the Site, and in the event that the purchase is made by a commercial company, the Internet user declares to be authorized to engage him.


Images, information and other content on the Site

Article 4 - The images, texts, graphics, information and characteristics illustrating the goods and any other element appearing on the Site are protected by copyright and, in general, by the principles of intellectual property rights. They may not be copied, modified, placed on another site or published in any form without the prior written consent of the company. They have no contractual value and are given for information only to help the customer make his choice. Consequently, the responsibility of the company can not be engaged in the event of error or omission concerning them.

Article 5 - In any way, the information and information on the Site does not constitute a recommendation for preventive or curative treatment, a prescription or a diagnosis, nor should it be considered as such. Only a doctor or a health professional is able to adequately assess the client's or Internet user's state of health. Consequently, and in accordance with Article 28 below, the company also assumes no responsibility for the content or goods and services that may be offered there, neither with regard to their compliance with legal and regulatory provisions, nor with regard to other third party sites to which a link is offered on the Site.

Article 6 - The company cannot, moreover, be held responsible for any damage caused to the customer's computer by the introduction of computer viruses spreading through the Internet, damage caused by improper use of the Site, reproduction and unauthorized use of any element of the Site, damage caused by the interception of data due to hacking.


Article 7 - Unless otherwise agreed in the order, the goods and services are manufactured or performed in compliance with the norms and standards in force in Belgium and in the European Union and the precise specifications provided for in the order. .

Order and order confirmation

Article 8 - Upon receipt of each order, the company will send the customer an order confirmation by e-mail. The sale will be concluded and will bind the company as soon as full payment is received by it and it has confirmed the order by e-mail. Only the terms of sale and delivery mentioned on the electronic order form and on its confirmation, including these general conditions, are binding on the company.

Renunciation by the customer of his purchase and return of the goods

The customer has a period of fourteen working days to return, at his expense, the goods he has ordered, without penalty and without giving any reason. This period starts from the day after the day of delivery of the order. The goods must be returned to the address given on the contact page of the site and will be in new and complete condition, in their original packaging and packaging, with all possible accessories and in particular the instructions for use and documentation. original in the packaging. Proof of re-shipment by post must be validated. If the conditions of the first paragraph are met, the company will reimburse the customer in the form of a purchase voucher to be used on a next order, within thirty (30) days from the date of receipt of the package by the company (the date of receipt by the company constituting notification to